I don’t know what repair my car needs, what should I do?

If you know your car needs a repair but you’re not sure which type, you should book a ‘General Repair’. That way your chosen garage can provide a repair quote once they’ve completed an initial inspection.

When is it not worthwhile repairing my car?

It may not be worthwhile to fix your car if the cost of the repairs is significantly more than your vehicle is worth or if it would work out cheaper to buy a new car. We understand that cars can hold significant sentimental value, so you’ll always be the one to decide if a repair is worthwhile for you. You’ll never be pressured one way or another by any garage on our platform.

What do the Tier badges mean?

We recognise the very best performing garages in your area with a Silver, Gold or Top Tier badge. These badges help you spot garages that deliver customer service that goes above and beyond for drivers, offering great value, high standards and satisfaction/high ratings.

What does 'BMG Verified' mean?

Garages marked as BMG Verified have been physically visited and vetted by our team to ensure they meet clear service standards.

Do garages offer guarantees on their work?

Yes, many garages offer a 12-month parts and labour warranty as a guarantee on their repair work. Some also display their industry accreditations, qualifications and awards as proof of their experience and expertise.

Can I get my car repaired at home if I can’t drive it?

Yes, we work with a growing network of mobile mechanics who provide at-home car repairs on stricken vehicles. You can select ‘Mobile Mechanics Only’ to filter static garages out of the results if you need a mobile technician to fix your car.

Can I compare garages another way?

Absolutely. True value looks different to everyone so, whether you want the nearest garage, the best-rated option or the lowest price, you can use the Sort By menu in the top-right corner to compare results by Price, Distance, Availability or Reviews - whatever matters most to you.

Is there a way I can get my car repaired tomorrow?

Yes, we encourage garages on our comparison site to provide same- or next-day repair slots wherever possible to help get your life back on track sooner. Select tomorrow’s date from the calendar on the left-hand sidebar to compare local garages with next-day availability. Please note that unexpected circumstances can leave garages unable to fulfil next-day car repairs at short notice. We recommend receiving confirmation from your chosen garage before arriving for the appointment to avoid any additional stress.

When do I pay for my appointment?

We never ask for payment details upfront. Once you’ve chosen your garage, you deal with them directly from start to finish, paying only after the work is complete – giving you full peace of mind. Some mobile technicians may request some commitment or payment upfront to cover the costs of them coming out to you.